Frequently Asked Questions (FAQs)

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The GhostBed

Dropdown Menu WHAT MAKES GHOSTBED SO UNIQUE?
Dropdown Menu WHAT TYPES OF MATERIALS ARE USED TO CREATE THE ORIGINAL GHOSTBED MATTRESS?
Dropdown Menu WHY IS IT CALLED GHOSTBED?
Dropdown Menu HOW DOES GHOSTBED COMPARE TO OTHER MATTRESS BRANDS SOLD IN STORES?
Dropdown Menu WHERE IS THE GHOSTBED MADE?
Dropdown Menu WHAT TYPE OF LATEX IS USED IN GHOSTBED MATTRESSES?
Dropdown Menu CAN THE SYNTHETIC LATEX IN GHOSTBED MATTRESSES CAUSE ALLERGIES?
Dropdown Menu WHAT IF I HAVE OTHER QUESTIONS ABOUT GHOSTBED ?
Dropdown Menu WHAT PILLOWS WILL I RECEIVE WITH MY ORDER WITH A PROMOTIONAL DEAL?
Dropdown Menu ARE GHOSTBED MATTRESSES CHEMICAL FREE?
Dropdown Menu ARE GHOSTBED MATTRESSES CERTIPUR-US CERTIFIED?
Dropdown Menu DO GHOSTBED MATTRESSES SMELL?

GhostBed Luxe Back to top

Dropdown Menu WHAT ARE THE DIFFERENCES BETWEEN THE GHOSTBED LUXE AND ORIGINAL GHOSTBED?
Dropdown Menu WHAT MAKES THE LUXE THE COOLEST BED IN THE WORLD?
Dropdown Menu HOW DOES THE GHOSTBED LUXE MATTRESS FEEL?
Dropdown Menu WHAT ARE THE DIFFERENT LAYERS IN THE GHOSTBED LUXE?
Dropdown Menu DOES THE GHOSTBED LUXE COME WITH A WARRANTY?
Dropdown Menu IS THERE A WEIGHT LIMIT FOR THE GHOSTBED LUXE?

GhostBed Flex Back to top

Dropdown Menu WHAT ARE THE DIFFERENCES BETWEEN THE GHOSTBED FLEX AND THE ORIGINAL GHOSTBED?
Dropdown Menu HOW DOES THE GHOSTBED FLEX MATTRESS FEEL?
Dropdown Menu IS THERE A WEIGHT LIMIT FOR THE GHOSTBED FLEX?

GhostBed 3D Matrix Back to top

Dropdown Menu WHAT ARE THE DIFFERENCES BETWEEN THE GHOSTBED 3D MATRIX AND THE ORIGINAL GHOSTBED?
Dropdown Menu IS THERE A WEIGHT LIMIT FOR THE GHOSTBED 3D MATRIX?
Dropdown Menu HOW DOES THE GHOSTBED 3D MATRIX MATTRESS FEEL?

GhostPillow Memory Foam Back to top

Dropdown Menu WHAT ARE THE DIMENSIONS OF THE GHOSTPILLOW MEMORY FOAM?
Dropdown Menu WHAT MAKES THE GHOSTPILLOW MEMORY FOAM SPECIAL?
Dropdown Menu WHAT IS THE GHOSTPILLOW MEMORY FOAM MADE OF?
Dropdown Menu ARE BOTH SIDES OF THE GHOSTPILLOW MEMORY FOAM COOL?
Dropdown Menu WILL THE GHOSTPILLOW MEMORY FOAM MAKE ME HOT?
Dropdown Menu IS THERE A COMFORT TRIAL FOR THE GHOSTPILLOW?
Dropdown Menu HOW DOES THE GHOSTPILLOW MEMORY FOAM FEEL?
Dropdown Menu I HAVE ALLERGIES; WILL THE GHOST PILLOW BE A GOOD PILLOW FOR ME?
Dropdown Menu WHAT TYPE OF SLEEPER IS THE GHOSTPILLOW BEST FOR?
Dropdown Menu HOW DOES THE GHOSTPILLOW SUPPORT MY HEAD AND NECK?
Dropdown Menu DOES THE GHOSTPILLOW HAVE AN ODOR?
Dropdown Menu CAN I CLEAN/ WASH THE GHOSTPILLOW?
Dropdown Menu DO I NEED A PILLOWCASE?
Dropdown Menu IS THERE A WARRANTY?

GhostPillow: Shredded Back to top

Dropdown Menu WHAT MAKES THE GHOSTPILLOW SHREDDED UNIQUE?
Dropdown Menu WHAT IS SHREDDED MEMORY FOAM AND HOW IS IT DIFFERENT FROM REGULAR MEMORY FOAM?
Dropdown Menu WHAT SIZE IS THE GHOSTPILLOW SHREDDED?
Dropdown Menu WHAT SIZE IS THE GHOSTPILLOW SHREDDED?
Dropdown Menu WHAT MATERIALS ARE USED FOR THE COVER?
Dropdown Menu IS THERE A COMFORT TRIAL WITH THE GHOSTPILLOW SHREDDED?
Dropdown Menu WHAT SIZE IS THE GHOSTPILLOW SHREDDED?
Dropdown Menu WHAT MAKES THE GHOSTPILLOW FAUX DOWN PILLOW UNIQUE?
Dropdown Menu WHAT SIZE IS THE GHOSTPILLOW FAUX DOWN?
Dropdown Menu WHAT IS THE GHOSTPILLOW FAUX DOWN MADE WITH?
Dropdown Menu I HAVE ALLERGIES; WILL THE GHOSTPILLOW FAUX DOWN BE A GOOD CHOICE FOR ME?
Dropdown Menu HOW DO YOU WASH THE GHOSTPILLOW FAUX DOWN?
Dropdown Menu IS THERE A COMFORT TRIAL FOR THE GHOSTPILLOW FAUX DOWN ?

GhostPillow: Faux Down Back to top

Dropdown Menu What makes the GhostPillow Faux Down unique?
Dropdown Menu What is the size of the GhostPillow Faux Down?
Dropdown Menu What is the GhostPillow Faux Down made with?
Dropdown Menu How do you wash the GhostPillow Faux Down?
Dropdown Menu Is there a comfort trial? Is it free? How long?
Dropdown Menu I have allergies; Will the GhostPillow Faux Down be a good choice for me?

Adjustable Base Back to top

Dropdown Menu WHAT ARE THE BENEFITS OF AN ADJUSTABLE BASE?
Dropdown Menu HOW IS THE ADJUSTABLE POWER BASE SHIPPED?
Dropdown Menu HOW CAN THE GHOSTBED ADJUSTABLE BASE HAVE SO MANY FEATURES YET COST SO LITTLE?
Dropdown Menu WHAT TYPE OF MATTRESSES CAN BE USED ON THE GHOSTBED ADJUSTABLE POWER BASE?
Dropdown Menu WILL THE ADJUSTABLE BASE WORK WITH MY EXISTING FURNITURE OR HEADBOARD?
Dropdown Menu WHAT IS THE WARRANTY ON THE ADJUSTABLE BASE?
Dropdown Menu HOW DO I PURCHASE AN EXTENDED WARRANTY?
Dropdown Menu HOW MUCH ASSEMBLY IS REQUIRED?
Dropdown Menu WHY DO 2-TWIN XLS COME AS THE KING SIZE?
Dropdown Menu WHAT SIZES ARE AVAILABLE FOR THE ADJUSTABLE BASE?
Dropdown Menu IS THERE A WEIGHT LIMIT OR A LIFTING CAPACITY OF THE BASE?
Dropdown Menu MY REMOTE LIGHTS UP BUT THE BASE IS NOT WORKING —WHAT SHOULD I DO?
Dropdown Menu DO I STILL NEED A BOX SPRING OR A FOUNDATION?
Dropdown Menu DO I STILL NEED A BED FRAME?
Dropdown Menu CAN I RETURN AN ADJUSTABLE BASE?

GhostBed All-In-One Foundation™ Back to top

Dropdown Menu DO I REALLY NEED A BOX SPRING OR FOUNDATION?
Dropdown Menu DOES THE All-In-One Foundation™ REPLACE BOTH THE FOUNDATION & FRAME?
Dropdown Menu HOW DO I ASSEMBLE THE GHOSTBED All-In-One Foundation™?
Dropdown Menu CAN YOU ADJUST THE HEIGHT OF THE 'ALL-IN-ONE' FOUNDATION?
Dropdown Menu CAN I RETURN A FOUNDATION / BOX SPRING?
Dropdown Menu IS THERE A WARRANTY?

GhostSheets Back to top

Dropdown Menu WHAT MAKES THE GHOSTSHEETS SO UNIQUE?
Dropdown Menu WILL THESE SHEETS KEEP ME COOL?
Dropdown Menu WHAT IS THE THREAD COUNT OF THE GHOSTSHEETS?
Dropdown Menu WHAT IS SUPIMA COTTON?
Dropdown Menu WHAT IS TENCEL FIBER?
Dropdown Menu ARE THE SHEETS RETURNABLE?

GhostProtector Back to top

Dropdown Menu WHY SHOULD I USE A MATTRESS PROTECTOR?
Dropdown Menu WILL A MATTRESS PROTECTOR AFFECT THE FEEL OF THE MATTRESS?
Dropdown Menu WILL A MATTRESS PROTECTOR MAKE THE MATTRESS FEEL HOT?
Dropdown Menu DOES THE PROTECTOR MAKE NOISE?
Dropdown Menu IS THE GHOSTPROTECTOR WATERPROOF?
Dropdown Menu CAN I WASH THE GHOSTPROTECTOR?
Dropdown Menu HOW CAN I BUY THE MATTRESS PROTECTOR?
Dropdown Menu IS THE GHOSTPROTECTOR RETURNABLE?

Purchasing Back to top

Dropdown Menu HOW DO I PLACE AN ORDER?
Dropdown Menu WILL MY CREDIT CARD INFORMATION BE SECURE?
Dropdown Menu WILL I PAY TAX ON MY ORDER?

Warranty Back to top

Dropdown Menu DO ALL 4 GHOSTBEDS COME WITH A WARRANTY?
Dropdown Menu WHAT IS THE WARRANTY FOR EACH PRODUCT?
Dropdown Menu HOW DO I REGISTER MY WARRANTY?

Sleep Trial Back to top

Dropdown Menu DO YOU OFFER A SLEEP TRIAL?
Dropdown Menu HOW DO I START MY FREE SLEEP TRIAL?
Dropdown Menu WHEN DOES MY SLEEP TRIAL BEGIN?
Dropdown Menu WHAT IF I ORDERED ON AMAZON?
Dropdown Menu WHAT IF I HAVE A GROUPON VOUCHER?
Dropdown Menu WHAT DOES MY SLEEP TRIAL NOT INCLUDE?

White Glove Delivery Back to top

Dropdown Menu WHAT IS WHITE GLOVE DELIVERY?
Dropdown Menu WHAT IS THE FEE FOR WHITE GLOVE?
Dropdown Menu WHO WILL BE DELIVERING MY GHOSTBED ORDER?
Dropdown Menu CAN I TRACK MY ORDER?
Dropdown Menu HOW DO I GET THE NSD ORDER NUMBER TO TRACK MY SERVICE DELIVERY?
Dropdown Menu HOW DO I ORDER WHITE GLOVE SERVICE?
Dropdown Menu CAN I CANCEL THE WHITE GLOVE SERVICE ONCE I HAVE PURCHASED IT?
Dropdown Menu IF I HAVE MULTIPLE ITEMS ON MY ORDER, HOW WILL THEY SHIP?
Dropdown Menu WHERE IS THE WHITE GLOVE SERVICE AVAILABLE?
Dropdown Menu CAN I SELECT THE DAY AND TIME OF MY DELIVERY?

White Glove Delivery (Load Up) Back to top

Dropdown Menu WHAT IS WHITE GLOVE DELIVERY (LOAD UP)?
Dropdown Menu HOW CAN I CONTACT WHITE GLOVE DELIVERY (LOAD UP)?
Dropdown Menu WHAT IS THE FEE FOR WHITE GLOVE DELIVERY (LOAD UP)?
Dropdown Menu WHAT IS INCLUDED IN THE WHITE GLOVE DELIVERY (LOAD UP) SERVICE?
Dropdown Menu CAN I TRACK MY ORDER?
Dropdown Menu HOW DO I ORDER WHITE GLOVE DELIVERY (LOAD UP)?
Dropdown Menu CAN I SELECT THE DAY AND TIME OF MY DELIVERY?

Shipping & Delivery Back to top

Dropdown Menu ARE THERE ANY SHIPPING OR DELIVERY CHARGES?
Dropdown Menu HOW LONG DOES IT TAKE TO RECEIVE MY GHOSTBED PRODUCTS?
Dropdown Menu WHAT DOES FREE SHIPPING INCLUDE?
Dropdown Menu CAN I DELAY SHIPMENT OF MY GHOSTBED ORDER?
Dropdown Menu WHAT ARE THE DIMENSIONS OF THE BOX THE MATTRESS IS SHIPPED IN?
Dropdown Menu WHAT ARE THE DIMENSIONS OF THE BOX THE All-In-One Foundation™/BOX SPRING IS SHIPPED IN?
Dropdown Menu DO YOU SHIP OUTSIDE THE USA?
Dropdown Menu DO YOU SHIP TO ALASKA OR HAWAII?
Dropdown Menu DO YOU SHIP TO APO, FPO OR P.O. BOXES?
Dropdown Menu HOW DO I KNOW IF MY ORDER HAS SHIPPED?
Dropdown Menu HOW ARE MATTRESSES DELIVERED?
Dropdown Menu WILL THE DELIVERY DRIVER MOVE OR REMOVE MY OLD MATTRESS?
Dropdown Menu HOW LONG CAN I KEEP MY MATTRESS PACKAGED IN THE BOX?
Dropdown Menu WHAT IF I NEED TO CHANGE MY ADDRESS?
Dropdown Menu HOW DO I CHANGE OR CANCEL MY ORDER?

Affirm Financing Back to top

Dropdown Menu WHAT IS AFFIRM?
Dropdown Menu WHY BUY WITH AFFIRM?
Dropdown Menu HOW DOES AFFIRM WORK?
Dropdown Menu HOW DOES AFFIRM APPROVE BORROWERS FOR LOANS?
Dropdown Menu DOES AFFIRM PERFORM A CREDIT CHECK?
Dropdown Menu WHY WAS I DENIED FINANCING BY AFFIRM?
Dropdown Menu HOW DO I MAKE MY PAYMENTS?
Dropdown Menu ARE THERE ANY FEES ASSOCIATED WITH AFFIRM LOANS, LIKE LATE FEES OR INTEREST?

Katapult Monthly Payments (formerly Zibby) Back to top

Dropdown Menu WHAT IS KATAPULT?

Amazon Back to top

Dropdown Menu CAN I PAY FOR MY ORDER THROUGH AMAZON PAYMENTS?

PayPal Back to top

Dropdown Menu CAN I PAY FOR MY ORDER THROUGH PAYPAL?

Apple Pay Back to top

Dropdown Menu CAN I PAY FOR MY ORDER THROUGH APPLE PAY?

Google Pay Back to top

Dropdown Menu CAN I PAY FOR MY ORDER THROUGH GOOGLE PAY?

Comparing the Mattresses Back to top

Dropdown Menu WHAT ARE THE DIFFERENCES BETWEEN THE GHOSTBED, GHOSTBED LUXE, GHOSTBED FLEX & GHOSTBED 3D MATRIX?
Dropdown Menu HOW DOES THE GHOSTBED, GHOSTBED LUXE, GHOSTBED FLEX AND GHOSTBED 3D MATRIX FEEL?
Dropdown Menu WHAT ARE THE DIMENSIONS OF EACH SIZE BED?
Dropdown Menu WHAT IS PHASE CHANGE MATERIAL?
Dropdown Menu WHAT IS A HYBRID MATTRESS?
Dropdown Menu WHAT IS THE GHOSTBED 3D MATRIX SPIRITED EDGE™ SUPPORT?

Mattress Sizes Back to top

Dropdown Menu WHAT SIZE IS A TWIN MATTRESS?
Dropdown Menu WHAT IS THE DIFFERENCE BETWEEN A TWIN & TWIN XL?
Dropdown Menu WHAT IS THE BEST TWIN SIZE MATTRESS?
Dropdown Menu WHAT SHOULD I LOOK FOR WHEN BUYING A TWIN SIZE MATTRESS?
Dropdown Menu WHAT IS A TWIN XL MATTRESS?
Dropdown Menu WHAT SIZE IS A TWIN XL MATTRESS?
Dropdown Menu WHAT IS THE DIFFERENCE BETWEEN A TWIN & TWIN XL MATTRESS?
Dropdown Menu CAN A TWIN XL MATTRESS FIT ON A TWIN FRAME?
Dropdown Menu WHAT SHOULD I LOOK FOR WHEN BUYING A TWIN XL MATTRESS?
Dropdown Menu HOW BIG IS A FULL MATTRESS?
Dropdown Menu CAN 2 PEOPLE FIT ON A FULL MATTRESS?
Dropdown Menu TWIN VS. FULL MATTRESS: HOW DO I CHOOSE?
Dropdown Menu WHAT SHOULD I LOOK FOR WHEN BUYING A FULL MATTRESS?
Dropdown Menu WHAT ARE THE DIMENSIONS OF A QUEEN SIZE MATTRESS?
Dropdown Menu HOW WIDE IS A QUEEN MATTRESS?
Dropdown Menu KING VS. QUEEN MATTRESS: HOW DO I CHOOSE?
Dropdown Menu HOW MUCH IS A GOOD QUEEN MATTRESS?
Dropdown Menu HOW BIG IS A KING MATTRESS?
Dropdown Menu KING VS. QUEEN MATTRESS: HOW DO I CHOOSE?
Dropdown Menu WHAT’S THE DIFFERENCE BETWEEN A KING AND CALIFORNIA KING MATTRESS?
Dropdown Menu HOW MUCH IS A KING SIZE MATTRESS?
Dropdown Menu HOW BIG IS A CALIFORNIA KING MATTRESS?
Dropdown Menu WHAT’S THE DIFFERENCE BETWEEN A KING AND CALIFORNIA KING MATTRESS?
Dropdown Menu WHERE DO I BUY CALIFORNIA KING SHEETS?
Dropdown Menu SPLIT KING MATTRESS VS. KING MATTRESS: WHAT’S THE DIFFERENCE?
Dropdown Menu WHAT KIND OF SHEETS DO I NEED WITH A SPLIT KING MATTRESS?
Dropdown Menu HOW DO I KEEP MY SPLIT KING MATTRESS TOGETHER?

Comparing the Bed Frames Back to top

Dropdown Menu WHAT’S THE DIFFERENCE BETWEEN THE GHOSTBED FOUNDATION AND THE ADJUSTABLE POWER BASE?

Comparing the Pillows Back to top

Dropdown Menu WHAT IS THE DIFFERENCE BETWEEN THE 3 PILLOWS (MEMORY FOAM, FAUX DOWN AND SHREDDED PILLOW)?
Dropdown Menu WHAT MAKES THE GHOSTBED PILLOWS SPECIAL?
Dropdown Menu WHAT ARE THE PILLOWS MADE OF?

Care and Cleaning Back to top

Dropdown Menu DO GHOSTBED MATTRESSES HAVE A BREAK-IN PERIOD?
Dropdown Menu DO GHOSTBED MATTRESSES NEED TO BE FLIPPED?
Dropdown Menu HOW DO I CLEAN MY MEMORY FOAM MATTRESS?
Dropdown Menu HOW CAN I CLEAN MY GHOSTBED MATTRESS COVER?
Dropdown Menu CAN I GET A REPLACEMENT COVER?